Terms of service

Terms of Service

Last Updated: January 1, 2026

SECTION 1 – OVERVIEW

This website is operated by Arcvex Loom.

Throughout the site, the terms "we", "us", and "our" refer to Arcvex Loom.

By accessing our website and purchasing products, you agree to these Terms of Service.

SECTION 2 – ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old or the age of majority in your jurisdiction.

• You have the legal capacity to enter into binding agreements.

• Information provided by you is accurate and complete.

SECTION 3 – ONLINE STORE TERMS

You may not use our products or services for:

• Illegal purposes

• Fraudulent activities

• Violation of intellectual property rights

• Distribution of harmful software or malware

Violation may result in termination of access.

SECTION 4 – PRODUCT INFORMATION

We strive to display product descriptions, images, and colors accurately.

However:

• Screen settings may affect color appearance.

• Minor variations may occur.

• Product images are for illustrative purposes.

SECTION 5 – PRICING

All prices displayed on the website are subject to change without notice.

We reserve the right to:

• Modify pricing

• Correct pricing errors

• Cancel orders containing pricing inaccuracies

SECTION 6 – ORDERS

We reserve the right to refuse or cancel any order for reasons including:

• Suspected fraud

• Product unavailability

• Pricing errors

• Violation of these Terms

SECTION 7 – PAYMENT

Payment must be received before order processing.

Accepted payment methods may vary by region and are displayed at checkout.

SECTION 8 – SHIPPING

Shipping times are estimates only.

We are not responsible for delays caused by:

• Customs clearance

• Carrier disruptions

• Weather conditions

• Force majeure events

SECTION 9 – RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before purchasing.

SECTION 10 – ACCOUNT RESPONSIBILITY

If you create an account, you are responsible for:

• Maintaining password security

• Restricting account access

• Activities conducted through your account

SECTION 11 – INTELLECTUAL PROPERTY

All website content including:

• Logos

• Text

• Graphics

• Images

• Product descriptions

• Design elements

remain the property of Arcvex Loom or its licensors.

Unauthorized use is prohibited.

SECTION 12 – USER CONTENT

Users may submit reviews, comments, and feedback.

You grant us a non-exclusive right to use submitted content for business purposes.

We reserve the right to remove content that is:

• Illegal

• Offensive

• Misleading

• Infringing

SECTION 13 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

• Content

• Security

• Privacy practices

• Transactions conducted on third-party websites

SECTION 14 – DISCLAIMER OF WARRANTIES

Products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Arcvex Loom shall not be liable for:

• Indirect damages

• Consequential damages

• Lost profits

• Lost business opportunities

• Data loss

arising from use of the website or products.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Arcvex Loom, its officers, employees, affiliates, and partners from claims resulting from:

• Violation of these Terms

• Misuse of the website

• Violation of applicable laws

SECTION 17 – FORCE MAJEURE

We are not liable for delays or failures resulting from events beyond our reasonable control including:

• Natural disasters

• Government actions

• Labor disputes

• Internet outages

• Transportation disruptions

SECTION 18 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of Hong Kong.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

SECTION 19 – CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page.

Continued use of the website constitutes acceptance of any revisions.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be directed to:

Arcvex Loom

Email:
[email protected]

Company:
Nova Bridge International Limited

Address:
UNIT 903D, 9/F., CAMERON COMM CENTRE,
458-468 HENNESSY ROAD,
CAUSEWAY BAY,
HONG KONG